act67 Frequently Asked Questions

Creating an act67 account takes under three minutes. Visit the act67 Login page, tap the registration option, and fill in your mobile number, a secure password, and your date of birth. You must be aged 21 or above to register. Once your basic details are submitted, you will receive a one-time verification code on your mobile to confirm your number. After that, your account is active and you can make your first deposit.

act67 requires a valid national identity document and proof of your payment method to complete KYC. Accepted identity documents include the Bangladesh National ID card (NID), a valid passport, or a driving licence. For payment verification, a screenshot of your bKash, Nagad, or Rocket wallet showing your registered mobile number is sufficient. Documents should be clear, unedited photographs or scans. Most KYC reviews are completed within 24 hours Bangladesh Standard Time.

To reset your act67 password, go to the Login page and tap 'Forgot Password'. Enter the mobile number linked to your account and you will receive a reset code by SMS within a few minutes. Enter that code, set a new password of at least 8 characters (mix letters and numbers for security), and you will be logged back in. If you do not receive the SMS within 5 minutes, check that your number is correct and contact support via the email in our footer.

No. act67 strictly permits one account per person. Opening duplicate accounts to claim multiple welcome bonuses or circumvent account restrictions is a violation of our Terms & Conditions and will result in all associated accounts being permanently closed and any winnings being forfeited. If you believe a duplicate account was created without your knowledge, contact support immediately so we can investigate and secure your account.

To permanently close your act67 account, email our support team using the address shown in the footer of this page with the subject line 'Account Closure Request'. Before closing, please withdraw any remaining balance — we cannot process withdrawal requests to a closed account. If you are closing due to concerns about problem gambling, please consider using our self-exclusion option instead, which preserves your balance and gives you the option to return after a defined cooling-off period.

bKash deposits on act67 are credited almost instantly — typically within 30 seconds to 2 minutes of completing the transfer. You will receive an in-app notification as soon as your balance is updated. If a deposit has not appeared after 10 minutes, check that your bKash transaction was successful (look for the bKash confirmation SMS) and then contact act67 support with your transaction reference number so we can locate and credit the payment manually if needed.

The minimum deposit on act67 is ৳200 for mobile banking methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank, the minimum is ৳500. There is no maximum deposit limit for standard accounts, though very large single deposits may require additional verification as part of our responsible banking practices.

The minimum withdrawal on act67 is ৳500. Withdrawals to bKash, Nagad, Rocket, and Upay are processed within 1-4 hours on business days. Bank transfers may take 1-2 working days depending on your bank. Your account must be fully KYC-verified before you can make your first withdrawal — unverified accounts cannot process cash-out requests. There are no act67 fees on standard withdrawals; your payment provider may charge their own transfer fees.

Yes, Nagad is fully supported on act67 for both deposits and withdrawals. To deposit via Nagad, go to the Deposit section of your account, select Nagad, enter the amount, and follow the on-screen instructions to complete the transfer from your Nagad app or USSD menu. Nagad deposits are credited within minutes. Make sure the Nagad account you use is registered to the same mobile number linked to your act67 account to avoid any verification delays.

act67 does not charge any platform fees for standard deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) or bank may apply their own standard transaction fees, which are outside act67's control. Always check your payment provider's current fee schedule before transferring. Bonus funds may have separate wagering conditions that affect when those funds become withdrawable — check the bonus terms for each promotion.

act67 offers a comprehensive range of cricket betting markets covering BPL, IPL, T20 World Cup, Test matches, ODIs, and Bangladesh Tigers domestic fixtures. Available markets include match winner, top batsman, top bowler, total runs, total wickets, over/under runs per over, method of next dismissal, and live in-play betting where odds update ball by ball. BPL season gets dedicated promotions and enhanced odds on selected fixtures throughout the tournament.

All slot games on act67 use certified Random Number Generator (RNG) software, meaning every spin outcome is independently random and cannot be predicted or manipulated. Game RTP (Return to Player) percentages are set by the game providers — Pragmatic Play, NetEnt, Microgaming, and others — and typically range from 94% to 97% for popular titles. The RTP for each game is displayed in its information panel. act67 does not alter provider-certified RTP figures.

Yes. act67 is built mobile-first and runs entirely in your mobile browser — no app download is required. The platform is fully optimised for Android and iOS smartphones and supports all major browsers including Chrome, Firefox, Safari, and Samsung Internet. Simply visit act67.pro on your phone, log in, and play. The site adapts to your screen size automatically, and all game categories including live casino, slots, and cricket betting are accessible from your phone.

act67 live casino is powered by Evolution Gaming and Ezugi, two of the world's leading live dealer providers. Available games include Baccarat, Roulette (European, American, and Speed variants), Blackjack, Dragon Tiger, Andar Bahar, Teen Patti, and a range of live game shows including Crazy Time and Mega Ball. Tables are available 24/7 with real dealers streamed in high definition. Minimum and maximum bet limits vary by table and are displayed before you join.

Multi Bet on act67 lets you combine selections from multiple matches or events into a single accumulator bet. Your potential payout is calculated by multiplying the odds of each selection together, so the more selections you add, the higher the potential return — but all selections must win for the bet to pay out. You can mix cricket, football, and other sports in a single Multi Bet slip. Minimum stake per Multi Bet is ৳50 and all standard rules apply to each individual selection.

act67 offers new players a welcome bonus on their first deposit. The bonus amount and percentage match are displayed on the promotions section of the site at the time you register — act67 periodically updates these offers, so check the current terms when you sign up. The bonus is credited to your account automatically after your qualifying deposit clears. All welcome bonuses are subject to wagering requirements before any bonus-derived winnings can be withdrawn.

A wagering requirement (also called rollover) is the total amount you need to bet before bonus-derived winnings become withdrawable. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place ৳20,000 in total bets before that bonus balance can be cashed out. Progress towards your wagering requirement is tracked in your account dashboard. Different game types may contribute at different rates — slots often count 100%, while some table games count at a lower rate. Always read the specific bonus terms.

Yes, free spins awarded on act67 have an expiry period that is specified in the promotion terms. Typically, free spins must be used within 7 days of being credited to your account. Any winnings generated from free spins are added as bonus funds and are subject to the wagering requirement stated in the promotion. Unused free spins that expire before use are forfeited automatically. Always check the specific expiry date shown in your bonus wallet when free spins are credited.

Whether a bonus can be used on sports betting (including cricket), casino games, or both depends on the specific promotion. Some act67 bonuses are sports-only, some are casino-only, and some are unrestricted. The eligible games and bet types for each bonus are clearly stated in the promotion's terms and conditions. Sports bets that are cashed out early or that include certain markets may be excluded from wagering contribution — check the terms before placing bonus-funded bets.

act67 is a safe and secure platform for Bangladeshi players. All data transmitted between your device and act67 is protected by 256-bit SSL encryption — the same standard used by major international banks. Account funds are held separately from operational funds. act67 uses mandatory KYC verification to prevent fraud and identity theft, and our payment partnerships with bKash, Nagad, Rocket, and major Bangladeshi banks are conducted through secure, verified channels.

The minimum age to register and play on act67 is 21 years old. This applies to all players in Bangladesh without exception. act67 conducts mandatory age verification as part of the KYC process, and any account found to be held by a person under 21 will be immediately suspended and any winnings forfeited. We take underage gambling extremely seriously and invest in detection systems to identify and block underage access to our platform.

To self-exclude from act67, contact our support team via the email address shown in the footer of this page and request self-exclusion, specifying the duration you want: 30 days, 90 days, 6 months, 1 year, or permanent. Your account will be locked within 24 hours and all promotional communications will stop. Your balance is preserved and can be withdrawn during the exclusion period. Permanent exclusion cannot be reversed. Self-exclusion is a firm commitment — the period cannot be shortened once activated.

If gambling is starting to feel like it is getting out of control, please contact act67 support immediately using the email in our footer — our team is trained to help without judgement. You can request a deposit limit, time-out, or self-exclusion at any time. Common warning signs include chasing losses, gambling with money needed for essential expenses, or feeling anxious when not gambling. You are not alone and early action makes a real difference. See our Responsible Gaming page for a full list of tools and resources.

To set a deposit limit on act67, contact our support team via the email in the footer with the subject 'Deposit Limit Request', specifying whether you want a daily, weekly, or monthly limit and the maximum amount in BDT. Reductions take effect immediately. Increases require a mandatory 7-day cooling-off period before they become active, giving you time to reconsider. Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with.