act67 Responsible Gaming — Your Safety Comes First

1. Our Approach to Responsible Gaming

At act67, responsible gaming is not simply a regulatory checkbox — it is a core value that shapes every aspect of how we build and operate our platform. We believe that the vast majority of our players in Bangladesh enjoy betting as a leisure activity, and our role is to keep that experience positive, transparent, and within healthy limits. That means giving you access to practical tools that help you manage your time and money, and ensuring that clear information is always available when you need it.

Gambling can become a problem for a small number of people, and when it does, it can affect not just finances but also personal relationships, mental well-being, and daily life. act67 takes this seriously. We invest in detection systems, staff training, and direct player support to identify and assist anyone who may be showing early signs of gambling-related harm. Our responsible gaming programme is built around respect for the player and a genuine commitment to long-term well-being over short-term revenue.

2. Our Responsible Gaming Commitment at a Glance

3. Responsible Gaming Tools in Detail

act67 provides the following player protection tools directly within your account. All tools are available free of charge and can be activated at any time by contacting our support team via the email address shown in the footer of this website.

4. Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and it is not always easy to recognise in yourself. The following are common warning signs that gambling may be moving beyond a healthy pastime. If several of these apply to you, we encourage you to reach out for help immediately — either through our support team or an external counselling service.

• Spending more money or time gambling than you originally planned, or finding it difficult to stop once you have started.
• Chasing losses — continuing to gamble in order to try to recover money you have already lost.
• Gambling with money that is needed for essential expenses such as rent, food, bills, or family commitments.
• Feeling irritable, anxious, or restless when not gambling, or using gambling to escape from stress, anxiety, or personal problems.
• Lying to friends or family about the amount of time or money spent on gambling, or borrowing money to fund gambling activity.
• Neglecting work, studies, relationships, or health as a result of time spent gambling, or feeling a loss of interest in activities you previously enjoyed.

5. Tips for Staying in Control

Whether you are a regular player or someone who gambles occasionally, these practical guidelines can help you keep gambling enjoyable and within safe limits at all times.

• Set a budget before you start and stick to it. Decide in advance how much you are comfortable losing, and treat that amount as the cost of entertainment — not as an investment you expect to recover.
• Set a time limit for each session. Use the act67 reality check feature to receive reminders, and commit to leaving the platform when your time is up — regardless of whether you are winning or losing.
• Never gamble to recover losses. Chasing losses is one of the most common patterns in problem gambling and almost always leads to larger losses. Accept a loss as part of the game and step away.
• Only gamble with money you can genuinely afford to lose. Never use rent money, savings, or funds earmarked for essential household expenses to fund your gambling activity.
• Take regular breaks during gameplay. Continuous play without breaks impairs judgement and increases the likelihood of impulsive decisions. Step away from the screen for at least 10-15 minutes every hour.
• Keep gambling in balance with other activities. Maintain time for family, friends, exercise, and hobbies. If gambling begins to crowd out other parts of your life, that is a signal to seek help and reassess your habits.

6. Protecting Younger Family Members

act67 is strictly a 21+ platform. If you share a device with younger family members — including teenagers — it is important to take steps to prevent them from accessing online gambling sites, including act67. We recommend keeping your act67 login credentials completely private and logging out fully after each session. Never share your username or password, and do not use browser autofill features that could allow a younger person to access your account without your knowledge.

We also recommend the use of parental control software on any shared devices. Tools such as these can block access to gambling websites at the device or network level and are an effective complement to the account-level protections act67 provides. If you suspect that a minor has accessed act67 using your account, contact our support team immediately so we can investigate and take appropriate action.

7. Self-Exclusion — Full Details

Self-exclusion is the most powerful responsible gaming tool available on act67. It is designed for players who have recognised that gambling is causing them harm and who want a firm, enforceable barrier between themselves and the platform. Here is what self-exclusion means in practice:

• Your act67 account will be locked for the full duration of the exclusion period you choose. You will not be able to log in, deposit, or place any bets during this time.
• All marketing emails, SMS messages, and promotional notifications associated with your account will be suspended for the duration of the exclusion.
• If you attempt to create a new account during a self-exclusion period, act67 will close it upon detection. Please do not attempt to circumvent self-exclusion by registering under a different name or email address.
• Your account balance at the time of exclusion will be preserved. If you have funds in your account, you may request a withdrawal of your balance at any time during the exclusion period by contacting our support team.

To request self-exclusion, please contact the act67 support team via the email address shown in the footer of this website. State clearly the duration you wish to be excluded for. Our team will action your request within 24 hours Bangladesh Standard Time (BST, UTC+6) and will confirm by email when your exclusion is active. You do not need to provide a reason — your request will be honoured without question.

8. Getting Help — Contact Our Support Team

If gambling is becoming a problem for you — or if you simply want to talk to someone about your gaming habits — please reach out to the act67 responsible gaming support team. We are available 24 hours a day, 7 days a week, and our team members are trained to handle responsible gaming conversations with empathy, confidentiality, and without judgement. Whether you want to set a deposit limit, take a time-out, start a self-exclusion, or just have a confidential conversation about your habits, we are here for you.